Estimated Delivery Time
We are committed to providing a transparent and reliable shopping experience. Please review our estimated delivery times below.
International Fulfillment
Our products are fulfilled by trusted international partners and shipped directly to our customers worldwide.
Estimated Delivery Time
- United Kingdom & Europe: 7–15 business days
- Other international destinations: 7–20 business days
Delivery times may vary depending on customs processing, local carriers, and seasonal demand.
Order Processing
Orders are typically processed within 1–3 business days before shipment.
Once your order is shipped, tracking information will be sent by email so you can follow your delivery progress.
Seasonal & High-Demand Periods
During holidays or peak logistics periods (such as Chinese New Year, Black Friday, or Christmas), shipping times may be temporarily extended. We always work to minimize delays and keep customers informed.
Tracking Information
All orders include tracking. Please note that tracking updates may take a few days to appear after the order has been dispatched due to international logistics processing.
Delayed Deliveries
If your order is delayed, please contact our support team first. We are happy to assist you with updates and solutions before a payment dispute is opened.
Contact
If you have any questions regarding shipping or delivery times, please contact us at:
support@chateau-laurent.com